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Circulation Help |
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Error Reporting- Report a Cluster Error Message
- Report to the Library Telephone Center items you have in hand which have the following message:
"The patron cannot charge this item because it belongs to another cluster and the patron has requested it."
- Report a
Call Slip on a Book In Hand - Report
to the Library Telephone Center items you have in hand which have
the following message:
Item is blocked due to...
"There is a call slip placed by other patron on this item."
- Report Multiple Barcode/Patron Statuses
- Report to the Library Telephone Center that a patron's record has more than one patron barcode and/or multiple patron groups listed.
- Report Recall Time Period
- Report to the Library Telephone Center that Voyager did not give the usual 2 week recall time period for an item.
- Fine/Billing Request
- Report to the Library Billing Office patron accounts that need fine waivers or additional billing transactions.
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