UIUC Library Staff Development and Training

Supervisory Training

Spring 2008

• Applicants will submit a paragraph of why they want to attend, indicating how their staff, or the library as a whole would benefit from their participation in supervisory training, and their ability to attend the sessions outlined below.
• Applications are due to Beth Woodard, bswoodar@uiuc.edu by January 31 at 5 pm.
• An open question and answer session will be held Friday, January 25 from 11 to noon in 423 Library.

Library Supervisors in Transition

2 day retreat: 329 Grainger

Tuesday, February 19, 2008 1 st day morning: presentations from campus administration, Paula Kaufman, Cindy Kelly, and staff representative or staff panel (staff morale report)

8:30-9:00 Coffee

9-9:15 Elyne Cole, Provost's Office--Campus level recognition of importance of supervisory skills (10-15 minutes)

9:15-9:30 Paula Kaufman —vision of where this fits in with the library’s strategic plan, tie back to the State of the Library (15 minutes)

9:30-9:45 Scott Walter--Scott Walter—Good service relies on good management. What is good management? (15 minutes)

9:45- 10:15 Cindy Kelly—Best practices of supervising (30 minutes)

10:15-10:30 Break (15 minutes)

10:30-11:30 LSSC Representative, Tony Hynew—What does the staff hope supervisors would learn? General analysis of the survey. What patterns appeared? (45 minutes-1 hour)

11:30-noon Beth Woodard—Summary of Assessment Inventory & Overview of the program

Lunch provided

1 st day, afternoon: DiSC by Cindy Kelly. Complete instrument and begin explanation DiSC, a personal assessment tool that helps individuals understand their work style and behaviors, and those of others.

Wednesday, February 20 th DiSC Application –Laura A. Cornille-Cannady http://www.learningalliancescompany.com

You Have Leadership Impact! Making the Most of Your Style

There are managers and then there are leaders. Traditionally, managers are those who get tasks completed, “managing the task and goals”- making sure it is done right. Leaders are known as those who inspire others to want to meet and exceed the goals, helping others to focus on right things. Both take an understanding of how their role impacts the output of others. Your style – communication, cognitive processing and leadership, all impact the ability for others to give their best. Understanding and better utilizing your style can help you gain better results as you manage and lead in the organization.

Participants of this workshop will leave with:

• An understanding of where “style” comes from
• Identification of their cognitive/communication style
• Identified behaviors and patterns of each of the four styles
• Strategies on how to strengthen the limitations/weaknesses of their style when leading others
• Strategies to more positively impact others in the workplace
• Ways to better communicate with styles that are “not like” theirs
• A plan to enhance their own style
• A plan to enhance their interaction and impact with those of other styles

Coffee and lunch will be provided.

1 hour sessions with Cindy Kelly

1. Purpose: These are individual coaching meetings with Cindy Kelly to talk about each participant’s unit and to set standards for good supervisory practices and to develop a strategy for change management. Perhaps this is a good place for Cindy to address specific regulations related to employees in that unit.
2. Each participant will be expected to create an action plan for implementing the concepts and skills learned during this training (including time line).

Monthly luncheons with Paula Kaufman

1. The monthly luncheons will bring the group together to talk about common experiences and to hear from Paula her ideas of how she views change in the library.
2. Dates: Friday, February 22, Thursday, May 1, and Thurs, May 29

4 – 3 hour training sessions

Monday, March 17, 9 am to noon Sims Executive, ACES

The Place In Between: Coping with Workplace Change

The world in which we live and work is changing at an unprecedented rate. For all of us to work at our highest level of potential, we must understand and be able to move through the transition process that occurs during meaningful change. This workshop provides a road map and the necessary tools to navigate “meaningful” change both at work and in your personal life! Participants will leave the workshop with:

• Greater sense of control and focus regarding the future
• Increased understanding of the actual process we all go through to adapt to change
• Three stages of transition and behavioral signs associated with each
• Set of questions to assist in moving forward
• The 7 points of change
• Time to “work through” step two: the neutral zone.
• Strategies to stay healthy during stressful changes

Thursday, April 3, 1:30 to 4:30 pm, Sims Executive Center, ACES

My Kind of Office! Creating a Positive Work Environment

With increasing expectations and diminishing resources, it is easy to hear tales of “low morale” in all kinds of workplace settings. As leaders in organizations, it is not enough that we are technically proficient, we must also be excellent “environment creators”. This workshop will help all leaders to understand and create a more positive work environment. Participants will leave the workshop with:

• Clear understanding of the role of environment creator
• A tool to establish clearly and commonly understood expectations
• Definition of their desired work environment
• Understanding of negativity and where it comes from
• A look at motivation and the role of leaders in creating a motivated workforce
• A bit on passion (their own and others)

Tuesday, April 29, 9 am to noon, SIMS Executive Center, ACES

 Getting the Best from Others: Providing Effective Feedback

As a leader you are responsible for the results of your organization. This requires providing your people with a clear view of the target and then information to assist them to hit the target successfully. Call it coaching, feedback, performance management – it is all about providing information and tools to others in order for them to give their best to the organization. This workshop will provide tools and strategies to help you provide effective feedback to others. Participants will leave the workshop with:

• Understanding of “pinpointing” in feedback
• Top 10 mistakes in providing effective feedback
• Diagnose when to provide feedback
• List of do and do nots when providing feedback
• Tips and tools to make your feedback easier to hear and understand
• A bit of practice in finding the right words to say

Tuesday, May 27, 1:30-4:30 pm. Open (determined by needs assessment of participants)-- Room to be announced

Other topics to consider: managing performance of individuals and team, communication skills for managers, time management and delegation skills, running an effective meeting, leading a team and establishing respect, influencing and negotiating skills.

After selection, individuals would complete a Supervisory Competency Self-Assessment Inventory to help determine the topic of the last session.