Online Reference Services
CHAT/IM REFERENCE
Note: The hours of real-time reference chat available vary from semester to semester, and are noted on the Ask A Librarian page.
Instant Message Us
Available on AOL, Yahoo, MSN, and Google Talk. The following Screen Names are the same for all services:
- askundergrad - Undergraduate Library
- askuiuc - Main Library
- askessl - Education & Social Science Library
- askcommlib - Communications Library (AOL and Yahoo only)
- askslavic - Slavic & East European Library
Chat Through Your Web Browser
No software required--works through your web browser. Click here to begin chatting.
EMAIL REFERENCE
Note: Email reference is a service for the UIUC community. If you are not a current affiliate, we can help only if your question concerns resources unique to the University of Illinois Library.
You can email us at reflib@uiuc.edu or use this web form. Please include your name, email address, and phone number in your message. To assist us in answering your query, include as much information about your question as possible. Librarians answer email requests during normal library hours. Replies are generally sent within 24 hours.
PHONE REFERENCE
You can also reach the Information Desk by telephone at (217) 333-2290. Regular hours (CST) are Mon-Thurs 8:30am-11pm; Fri 8:30am-6pm; Sat 11am-5pm; Sun 1pm-11pm. Break and interim hours vary; check this page for the current schedule.
