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Federal Documents - Consumer Information
The following items are available in hard copy in the "Consumer Information" folder of the Vertical File.  Additionally, information about the item or its publisher is provided, whenever possible.

Return to Vertical File Index

1.
Title: FTC Consumer Alert: Unauthorized Charges Crammed onto Your Telephone Bill? You may be eligible for a Refund.
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2001
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/cramalrt.htm

2.
Title: FTC Facts for Consumers: Ditch the Pitch: Hanging Up on Telephone Hucksters
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2001
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/tmarkg/ditch.htm 

3.
Title: Final Listing of High Theft Lines for 1993 Model Year; Motor Vehicle Theft Prevention Standard
Published by: Department of Transportation, National Highway Traffic Safety Administration
Date: 1993
Link to Publication: http://web.lexis-nexis.com/congcomp/document?_m=bafa21db9000b4080a8a2fa32a83cadc&_docnum=39&wchp=dGLbVlb-zSkSA&_md5=05da24e7ca4cd9a3d378cdb0aafb907

4.
Title: Help on Complaints a Phone Call Away
Published by: The Champaign-Urbana News-Gazette
Date: 1993
See Vertical File for print copy.

5.
Title: FTC Facts for Consumers: How to Write a Wrong
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1995
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/general/wrong.htm

6.
Title: Consumer Prices in Nine Countries, Percent Change from same period of previous year, 1975-1996
Published by: U.S. Department of Labor, Bureau of Labor Statistics
Date: 1996

Related Link: ftp://ftp.bls.gov/pub/special.requests/ForeignLabor/flscpim.txt
                    Consumer Prices In Nine Countries from 1995-2005

7.
Title: Facts for Consumers: Energy Efficient Light Bulbs: A Bright Idea
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1996
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/products/ffclight.htm

8.
Title: Be An Environmentally Alert Consumer
Published by: U.S. Environmental Protection Agency
Date: 1990

Related Link: http://www.epa.gov/
                    Environmental Protection Agency Homepage with Educational Resources Links

9.
Title: The Environmental Consumer's Handbook
Published by: U.S. Environmental Protection Agency
Date: 1990

Related Link: http://www.epa.gov/
                    Environmental Protection Agency Homepage with Educational Resources Links

10.
Title: Estimated Cost of Energy, Fact Sheet No. 21
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/energy_savers/intro.html
                    U.S. Department of Energy, Office of Energy Efficiency and Renewable Energy - Consumer Information

11.
Title: Shield from Sun and Wind, Fact Sheet No. 20
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

12.
Title: Fireplaces, Fact Sheet No. 18
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.firesafety.gov/directory/public/heating.shtm
                    Heating/Fireplaces and Chimneys Fire Safety Information

13.
Title: Insulation for New Wall Construction, Fact Sheet No. 17
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/eb9.html
                    New and Alternative Insulation Materials and Products, Dept. of Energy

14.
Title: Choosing a Hot Water Heater, Fact Sheet No. 15
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/watheath.html
                    Selecting a New Water Heater, Dept. of Energy

15.
Title: Energy Efficiency in Cooling Equipment, Fact Sheet No. 16
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/heatcool/hc_conventional_cooling.html
                    Energy-Efficient Space Cooling, Dept. of Energy

16.
Title: Heating and Cooling System Maintenance, Fact Sheet No. 14
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/buildings/tech/hvac/
                    Heating, Cooling, and Commercial Refrigeration, Dept. of Energy

17.
Title: Thermostats and Humidistats, Fact Sheet No. 13
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

18.
Title: Relative Humidity and Condensation, Fact Sheet No. 11
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

19.
Title: Reducing Condensation, Fact Sheet No. 12
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

20.
Title: Weather-stripping Doors, Fact Sheet No. 10
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/ed4.html
                    Exterior Doors and Storm Doors, Dept. of Energy

21.
Title: Weather-stripping Windows, Fact Sheet No. 9
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

22.
Title: Choosing a Contractor, Fact Sheet No. 6
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Links: http://www.eere.energy.gov/consumerinfo/energy_savers/choose_contractor.html
                      Choosing a Heating and Cooling Contractor, Dept. of Energy

                     http://www.eere.energy.gov/consumerinfo/energy_savers/contractor_insulation.html
                     Choosing an Insulation Contractor

23.
Title: Caulking Compounds, Fact Sheet No. 8
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/weatherize.html
                    Weatherizing Your Home, Dept. of Energy

24.
Title: Windows and Doors, Fact Sheet No. 7
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/buildings/info/components/envelope/fenestration.html
                    Windows, Doors, and Skylights, Dept. of Energy

25.
Title: Basement, Crawl Space, and Slab Insulation, Fact Sheet No. 5
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/eb7.html
                    Insulating Foundations, Dept. of Energy

26.
Title: Wall Insulation for Existing Homes, Fact Sheet No. 4
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/buildings/info/documents/pdfs/26451.pdf
                    Wall Insulation Fact Sheet, Dept. of Energy

27.
Title: Attic Insulation, Fact Sheet No. 3
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.epa.gov/asbestos/insulation.html
                    Caution for Attics with Asbestos Insulation, Dept. of Energy


28.
Title: Insulation Materials, Fact Sheet No. 1
Published by: Small Homes Council-Building Research Council
Date: unknown
See Vertical File for print copy.

Related Link: http://www.eere.energy.gov/consumerinfo/factsheets/eb9.html
                   
New and Alternative Insulation Materials and Products, Dept. of Energy

29.
Title: FTC Facts for Consumers: Mortgage Discrimination
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/homes/mortgdis.htm

30.
Title: FTC Facts for Consumers: Truth in Leasing
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1992
See Vertical File for print copy.

31.
Title: FTC Facts for Consumers: Refinancing Your Home
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1992

Related Link: http://www.ftc.gov/bcp/conline/pubs/homes/bestmorg.htm
                    Information on the Best Mortgages, Federal Trade Commission

32.
Title: FTC Facts for Consumers: Timeshare Resales
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997

Related Link: http://www.ftc.gov/bcp/conline/pubs/homes/resales.htm
                    Buying and Selling Timeshares and Vacation Plans, Federal Trade Commission

33.
Title: FTC Facts for Consumers: Timeshare Tips
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997

Related Link: http://www.ftc.gov/bcp/conline/pubs/homes/resales.htm
                    Time and Time Again, Buying and Selling Timeshare and Vacation Plans, Federal Trade Commission

34.
Title: A Home of Your Own, Helpful Advice from HUD on Choosing, Buying, and Enjoying a Home (Table of Contents)
Published by: Dept. of Housing and Urban Development
Date: 1991

Related Links: http://www.hud.gov/buying/index.cfm
                      Buying a Home, Department of Housing and Urban Development

                      http://www.hud.gov/owning/index.cfm
                      Owning a Home, Department of Housing and Urban Development

35.
Title: FTC Facts for Consumers, Octane Ratings
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1991

Related Link: http://www.ftc.gov/bcp/conline/pubs/autos/octane.htm
                    The Low Down on High Octane Gasoline, Federal Trade Commission

36.
Title: Consumer Tips...New Car Extended Service Contracts
Published by: Office of the Illinois Attorney General
Date: 1989
See vertical file for print copy.

37.
Title: Consumer Tips...How to Buy a Used Car
Published by: Office of the Illinois Attorney General
Date: 1989

Related Link: http://www.ag.state.il.us/consumers/used_vehicle.pdf
                    Buying a Used Vehicle, Office of the Illinois Attorney General

38.
Title: Auto Safety Hotline
Published by: US Dept. of Transportation, National Safety and Highway Administration
Date: 1991

Related Link: http://www-odi.nhtsa.dot.gov/ivoq/
                    National Safety and Highway Administration, Office of Defects Investigation, File A Complaint

39.
Title: Consumer Alert: Payday Loans = Costly Cash
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/pdayalrt.htm

40.
Title: Internet Auctions, If You're A Seller...
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: unknown

Related Link: http://www.ftc.gov/bcp/conline/pubs/online/auctions.htm
                    Internet Auctions: A Guide for Buyers and Sellers, Federal Trade Commission

41.
Title: FTC Facts for Consumers, Telemarketing Recovery Room Scams
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1995

Related Link: http://www.ftc.gov/bcp/conline/pubs/tmarkg/recovery.htm
                    Telemarketing Recovery Scams, Federal Trade Commission

42.
Title: Consumer Alert, Problems with Online Holiday Purchases?
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000

Related Link: http://www.ftc.gov/bcp/conline/pubs/alerts/shopalrt.htm
                   
Holiday Shopping? Don't Take a Holiday from Savvy Online Shopping, Federal Trade Commission

43.
Title: Consumer Alert, The Gifting Club "Gotcha"
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/giftalrt.htm

44.
Title: Consumer Alert, Lotions and Potions: The Bottom Line About Multilevel Marketing Plans
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/lotionalrt.htm

45.
Title: Consumer Alert, Taking the "Bait" Out of Rebates
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm

46.
Title: Shop, The Card You Pick Can Save You Money
Published by: unknown
Date: 1994

Related Link: http://www.ftc.gov/bcp/conline/pubs/credit/choose.htm
                    Choosing and Using Credit Cards, Federal Trade Commission

47.
Title: FTC Facts for Consumers, Automatic Debit Scams
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1996

Related Link: http://www.ftc.gov/bcp/conline/pubs/credit/cards.htm
                    Avoiding Credit and Charge Card Fraud. Federal Trade Commission

48.
Title: FTC Facts for Consumers, Making Sure the Scanned Price is Right
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1996

Related Link: http://www.ftc.gov/bcp/conline/pubs/products/scanffc.htm
                    Making Sure the Scanned Price is Right, Federal Trade Commission

49.
Title: FTC Facts for Consumers, Solving Consumer Problems
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/general/consprob.htm

50.
Title: FTC Facts for Consumers, Easy Credit? Not So Fast! The Truth about Advance-Fee Loans
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1999

Related Link: http://www.ftc.gov/bcp/conline/pubs/tmarkg/loans.htm
                    The Truth About Advance-Fee Loan Scams, Federal Trade Commission

51.
Title: FTC Facts for Consumers, How to Dispute Credit Report Errors
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
See vertical file for print copy.

52.
Title: FTC Facts for Consumers, Credit Card Blocking
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/credit/credbloc.htm

53.
Title: FTC Facts for Consumers, Credit and Divorce
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1993
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/credit/divorce.htm

54.
Title: FTC Facts for Consumers, Toy Ads on TV
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1993
See Vertical File for publication.

55.
Title: FTC Facts for Consumers, Could 'Biz Opp" Offers Be Out of Your Coffers?
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/invest/vending.htm

56.
Title: FTC Facts for Nonprofits, Raising Funds? What to Know About Hiring a Professional
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/buspubs/raising.htm

57.
Title: FTC Facts for Consumers, Telemarketing Travel Fraud
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1999
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/tmarkg/trvlfrd.htm

58.
Title: FTC Facts for Business, Donating to Public Safety Fundraisers
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/buspubs/donating.htm

59.
Title: FTC Facts for Consumers, Net-Based Business Opportunities, Are Some Flop-portunities?
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1998
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/online/netbizop.htm

60.
Title: FTC Facts for Consumers, Equal Credit Opportunity
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1998
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/credit/ecoa.htm

61.
Title: FTC Facts for Consumers, Investing in Indium and other "Strategic Metals"
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
See vertical file for print publication.

62.
Title: FTC Facts for Consumers, Telemarketing: Reloading & Double-Scamming Frauds
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994

Related link: http://www.ftc.gov/bcp/conline/pubs/tmarkg/target.htm
                   Putting Telephone Scams...on Hold, Federal Trade Commission

63.
Title: FTC Facts for Consumers, Solving Credit Problems
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1992

Related link: http://www.ftc.gov/bcp/conline/pubs/credit/crdright.htm
                   Credit and Your Consumer Rights, Federal Trade Commission

64.
Title: FTC Facts for Consumers, Shopping by Mail or Phone
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/buying/mail.htm

65.
Title: FTC Facts for Consumers, Leveraged Investments of Precious Metals
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994

Related link: http://www.ftc.gov/opa/predawn/F95/leverage.htm
                   Discussion of Leveraged Investments of Precious Metals, Federal Trade Commission

66.
Title: FTC Facts for Consumers, Sweepstakes Scams: When 'Winners' Lose Money
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1993
See Vertical File for print copy.

67.
Title: FTC Facts for Consumers, Secured Credit Card Marketing Scams
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1993
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/credit/secured.htm

68.
Title: FTC Facts for Consumers, How to Resolve Consumer Disputes
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1992

Related link: http://www.ftc.gov/bcp/conline/pubs/general/dispute.htm
                   Resolving Consumer Disputes: Mediation and Arbitration

69.
Title: FTC Facts for Consumers, Art Fraud
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
See Vertical File for print copy.

70.
Title: FTC Facts for Consumers, Invention Promotion Firms
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/services/invent.htm

71.
Title: FTC Facts for Consumers, Long-Distance Deals
Published by: Federal Trade Commission, Bureau of Consumer Protection and the Federal Communications Commission
Date: 2000
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/alerts/lgdisalrt.htm

72.
Title: FTC Facts for Consumers, Wireless Cable Television Scams: Buildouts
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
See Vertical File for print copy.

73.
Title: FTC Facts for Consumers, Buying Time: The Facts About Pre-Paid Phone Cards
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/products/buytime.htm

74.
Title: FTC Facts for Consumers, The Cooling Off Rule: When and How to Cancel a Sale
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1996
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/buying/cooling.htm

75.
Title: While You Were Out
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1995
See Vertical File for print copy.

76
Title: FTC Facts for Consumers, International Telephone Number Scams
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1997
Link to Publication: http://www.ftc.gov/bcp/conline/pubs/tmarkg/intlphon.htm

77.
Title: Food Guide Pyramid, A Guide to Daily Food Choices
Published by: Department of Agriculture
Date: 1992

Related Link: http://www.mypyramid.gov/

78.
Title: Getting Information from FDA
Published by: Department of Health and Human Services, Food and Drug Administration
Date: 1991

Related Link: http://www.fda.gov/fdac/reprints/getinfo.html

79.
Title: FTC Facts for Consumers, Tobacco Products
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994

Related Link: http://www.ftc.gov/bcp/menu-tobac.htm

80.
Title: When Do You Need an Antacid?
Published by: Department of Health and Human Services, Food and Drug Administration
Date: 1992
Link to Publication: http://www.fda.gov/bbs/topics/CONSUMER/CON00120.html

81.
Title: FTC Facts for Consumers, Eye Wear
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994

Related Link: http://www.ftc.gov/bcp/conline/pubs/alerts/contactalrt.htm

82.
Title: FTC Facts for Consumers, Protecting Kids from the Sun
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1995

Related Link: http://www.ftc.gov/bcp/conline/pubs/health/sunkids.htm

83.
Title: FTC Facts for Consumers, Varicose Vein Treatments
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1994
See Vertical File for print copy.

84.
Title: FTC Facts for Consumers, Fraudulent Health Claims: Don't Be Fooled
Published by: Federal Trade Commission, Bureau of Consumer Protection
Date: 1996
See Vertical File for print copy.
 

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