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Infrastructure and Software Development

Overview

The IT ISD group works primarily in three areas:

1. Providing and managing networked server and storage environments comprising the infrastructure for IT applications & services
2. Developing software and databases; installing, maintaining, and integrating locally developed and third-party software for production library environments
3. Providing 3rd tier (advanced) support for the tools and applications that we have created and/or deployed

IT Infrastructure & Systems Architecture

• Server hardware and operating systems
• Machine rooms
• Server systems administration, monitoring, and security
• Networked systems design
• SQL database administration
• Data storage systems and backups
• IT disaster preparedness

Software & Database Development

• For significant development projects, we incorporate representative stakeholders into the project team.
• Customization & integration of third-party software
• Database design & consulting
• Software issue/feature tracking
• SVN software code repositories

User Support

• We collaborate with the IT Help Desk and the IT Workstation & Networking Support units to provide services, so we are often involved in resolving support questions.
• Our staff occasionally provide training to Library employees.
• We provide technology workflow consulting in many situations.

For comments on this page contact: IT ISD

Last modified by: John Weible on 4/24/08