Library FAQ's

General
Circulation
Electronic Resources
Interlibrary Loan
Photocopying
Reference		 CONTACT INFORMATION:
Funk ACES  Library
1101 S. Goodwin, MC-633
Urbana, IL  61801

Circulation Phone: 217-333-2416
Reference Phone: 217-244-2249
E-mail: Click Here for Form
Fax: 217-333-0558

General
  • Where is the Funk ACES Library located?
  • When is the Funk ACES Library open?
  • How do I contact the Funk ACES Library?
  • What does the acronym ACES mean?
  • What subject areas are represented in the Funk ACES Library’s collection?
  • Where can I park when using the Funk ACES Library?
  • Are tours available?
  • Where are the journals located?
  • Can journals be checked out?
  • I have the call number of a book in the Funk ACES Library. Where can I find it?
  • Where can I find call numbers that begin with a Q.?
  • Where can I find call numbers that begin with a C.?
  • Where can I find call numbers that begin with an F.?
  • Where can I find call numbers that begin with an A.?
  • Who is the library named after?
  • Who designed the new building?

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    Circulation
  • Who is allowed to use the Funk ACES Library?
  • What forms of identification can be used to check out materials?
  • What are the loan periods for different materials?
  • What are the fines on overdue materials?
  • Whom can I contact with billing questions?
  • What is a call number?
  • What is the difference between my Library ID Number and my Patron ID Number?
  • What is the difference between the UIUC Online Catalog and the I-Share Catalog?
  • Can I request that library materials be sent to my campus address?
  • A book that I want is currently charged out to somebody else.  What options do I have for getting this book?
  • Can I see who checked out the books I want?
  • What does "ACES Temp Storage" or "ACES Temp Storage [non-circulating]" mean?
  • I received a notice stating that a book is being held for me. What should I do?
  • Why did I receive a notice asking me to return a book before its due date?
  • Can I return books from any UIUC library to the Funk ACES Library?
  • Can I return books from the Funk ACES Library to any UIUC Library?
  • I found a book on the I-Share catalog that is only available at an off-campus library. How can I request this book?
  • In the Online Catalog, I requested a book that is available only through an off-campus library. If it gets lost in transit will I have to pay a fine?
  • How do I renew materials?
  • How do I see: what books I have checked out? what fines I have? The status of books I've requested? I want to see what books I have checked out. How do I do this?
  • Can I view what fines I have?
  • How do I see the current status of books I've requested?
  • My professor put some of our reading material on reserve. Where will I find it?
  • How do I access materials on reserve?
  • How long can I keep the reserve materials I checked out?
  • What are the fines for not returning reserve materials on time?
  • I can't find a book I want in the UIUC Online Catalog. How do I obtain a copy of it?
  • How can I get an article from a journal that isn’t available at the UIUC libraries?
  • How do I recommend that the Funk ACES Library add a book to its collection?

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    Electronic Resources
  • How many workstations are available at the Funk ACES Library?
  • What is the I-Share Catalog and how do I access it?
  • Who can show me how to use the online catalog?
  • How do I find out if the Funk ACES Library has a certain book or journal?
  • What is the Library Gateway?
  • What electronic databases are available? How do I access them?
  • Which database should I use for my research?
  • Can I find any full text articles online?
  • Can I print articles and citations from the Funk ACES Library workstations?
  • Are there any workshops to teach me how to use these electronic resources?

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    Interlibrary Loan
  • How long does it take to get materials through Interlibrary Loan?
  • Who is allowed to use Interlibrary Loan and how much does it cost?
  • How do I request articles and non-book materials through Interlibrary Loan?
  • A journal is in binding. How can I get an article from that journal?
  • A book is currently checked out. Can I request it through Interlibrary Loan?
  • Can I borrow theses or dissertations through Interlibrary Loan?

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    Photocopying
  • How much do photocopies cost at the Funk ACES Library?
  • How many photocopiers are available at the Funk ACES Library?
  • Can I make reduced or enlarged copies with the photocopiers in the Funk ACES Library?
  • Can I make two-sided copies with the photocopiers in the Funk ACES Library?
  • Do the photocopiers in the Funk ACES Library accept copy cards or loose change?
  • Can I get change at the Funk ACES Library?
  • Where can I add money to my copy card?
  • My value card isn't working, what should I do?
  • Can I charge copies to my departmental or research account at the Funk ACES Library?
  • Can I print from the microfiche/film machine using my copy card?

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    Reference
  • Where can I ask my reference questions?
  • What hours is reference assistance available?
  • Can I get reference help over the phone or by email?
  • The librarians look busy. Should I interrupt them?
  • What kind of help can I expect from a librarian?
  • What types of reference questions can I ask?

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